We aim to give all our customers the same level of service and satisfaction, by ensuring we meet perfection.
We give 3 day’s guarantee with our Gel / Shellac manicures and pedicures, full set UV Gel and with infills as long as the original set was done by us followed by previous infills.
We would also like to remind our customers that we are here to listen and fix any kind of issues which arise, therfore please let us know of any issues in order to fix them.
Please be aware if you are doing any gardening, washing or house work and you have Gel / Shellac on natural nails or nail extensions, we advise to wear gloves to avoid nail chipping or lifting. It is important not to pick your nails or bite them!
Be gentle with your nails, especially if you have extensions because they are artificial nails meaning that they do require more care, however should last you 2-3 weeks until your next appointment.
The result of them lasting longer can also depend on your natural nails underneath and it also all comes down to the individual care because we all do different things and have different jobs which involve us using our hands.
If your nails are long or sharp on the edges we recommend booking your service early when it comes to infills especially if your nails grow fast.
If you notice any sign of lifting, please take off the nails ONLY if you know how to remove the extension safely. Incorrect removal can damage the nails and allow water to get trapped which can then cause an infection such as fungus. If you’re not sure how to remove them, please feel free to pop in so we can repair or remove them for you.
Please avoid removing them if you’re not sure what to-do as this can result in damaging your nails.
Terms and conditions apply when it comes to repairs, in some cases if it’s over 72 hours we can honour free repairs depending on our nail technicians examining the nails.
OPI Gel Colour or CND Shellac is ideal for 2 weeks wear but all comes down to the aftercare, condition of your natural nails, and the growth of your nails. The same applies for UV Gel extensions, infills can vary but we recommend 2-3 weeks.
We are always working on improving our services, therfore appreciate our customers feedback so that we can continue to strive in giving a magic experience.