We aim to give all our customers the same level of service and satisfaction, by ensuring we meet perfection.
We give 3 day’s guarantee with our Gel / Shellac manicures and pedicures, full set Acrylic / UV Gel and with infills as long as the original set was done by us followed by previous infills.
Always reminding our customers that we are here to listen and fix any kind of issues which arise, we must be informed in order to fix any issues.
Please be aware if you are doing any gardening, washing or house work and you have Gel / Shellac on natural nails or nail extensions, try to wear gloves to avoid them chipping or lifting. Very important not to pick your nails or bite them!
Being gentle with your nails, especially if you have extensions because they are artificial nails and require more care, they should last you 2-3 weeks until your next appointment. The result of them lasting longer can also depend on your natural nails underneath and all comes down to the individual care because we all do different things and have different jobs which involve us using our hands.
If your nails are long or sharp on the edges which sometimes are not so easy to maintain we recommend getting in little early when it comes to infills especially if your nails grow fast.
Any sign of lifting, please take off the nails safely ONLY if you know how to remove the extension from your nail which has lifting. Since this can damage the nails and water can get trapped which can then cause an infection such as fungus. If you’re not sure how to remove, please feel free to pop in so we can repair or remove for you. Avoid removing if you’re not sure what to-do as this can result in damaging your nails.
Terms and conditions apply when it comes to repairs, in some cases if it’s over 72 hours we can honour free repairs depending on our nail technicians examining the nails.
OPI Gel Colour or CND Shellac is ideal for 2 weeks wear but all comes down to the aftercare, condition of your natural nails, and the growth of your nails. The same applies for Acrylic or UV Gel extensions, infills can vary but we recommend 2-3 weeks.
We are always improving our services, so always appreciate our customers feedback and always striving in giving a magic experience.